ABOUT US

Reliable Medical Transport is committed to providing exceptional transportation services to those with mobility issues.

Reliable Medical Transport is a non-emergency medical transportation provider serving West Michigan. We provide professional door-to-door transportation anywhere originating from Kent County.


From pick-up to drop-off, we ensure our clients arrive on-time at their destination and return safely. We provide quality ambulatory and wheelchair accessible van services to: 

  • individuals who can walk and get in and out of a vehicle independently

  • clients using wheelchairs

  • clients with disabilities

  • insured clients

  • private pay clients

We care for our clientele as if they were our own family members. 

We utilize state-of-the-art dispatching software that allows us to seamlessly manage trips, optimize our routes, and monitor our drivers in real-time. Our drivers are equipped with two-way communication devices, providing constant contact with dispatch personnel.

 

Our system allows us to provide virtually any type of data you may require for tracking or billing purposes.

 

Each driver undergoes an unlimited background and Motor Vehicle Record (MVR) driving record check, as well as, drug testing. All drivers complete:

  • DOT Defensive Driving Training

  • CPR Certification

  • First Aid Certification

  • Mental Health First Aid Training

  • HIPAA Compliance Training

  • Assisting Persons with Disabilities Training

  • Emergency Situation Procedures Training

  • Bloodborne Pathogens Training

  • Fraud, Waste, and Abuse Training

 

OUR SERVICES

Ambulatory Transportation and Wheelchair Accessible Van Transportation for
Non-Emergency Medical Appointments and Non-Medical Events
 

Years in Business

Monthly Transports

OUR TEAM

Richard Flowers

Owner

Pamela Henry

Office Manager

Latosha Gibbs

Dispatcher

 

HAPPY CLIENTS

Private:

AAA

Beacon Hills

Bishop Hills Elder Care

Breton Rehab

Case Manager

Dean Transportation

Disability Advocates of Kent County

Health Bridge

Heather Hills

Holland Homes

Metron

MTI Worker’s Comp

Pilgrim’s Manor

Porter Hills

Samaritas

St. Ann’s Home

Traveler’s Insurance

Worker’s Comp

Medicaid:

Blue Cross Comp
Logisticare
Meridian Health Care

Molina Healthcare of Michigan

MTM

Priority Health

Secure Transportation
United Healthcare Community Plan of Michigan

 
 

CONTACT US

Our Address

1540 Linden Ave SE

Grand Rapids, MI 49507

remet006@gmail.com

Tel: 616.635.2981 // Fax: 616.805.4875

Hours

Transport Hours

Monday – Friday  6AM – 6PM

Saturday    9AM – 2PM

After hours by appointment only

Office Hours

Monday – Friday  9AM – 5PM

Request a Ride Online

 

 

remet006@gmail.com

Tel: 616.635.2981

Fax: 616.805.4875

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Questions? Call, email or fill out the form below.

If you want to request a ride, click here.