ABOUT US
Reliable Medical Transport is committed to providing exceptional transportation services to those with mobility issues.
Reliable Medical Transport is a non-emergency medical transportation provider serving West Michigan. We provide professional door-to-door transportation anywhere originating from Kent County.
From pick-up to drop-off, we ensure our clients arrive on-time at their destination and return safely. We provide quality ambulatory and wheelchair accessible van services to:
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individuals who can walk and get in and out of a vehicle independently
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clients using wheelchairs
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clients with disabilities
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insured clients
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private pay clients
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We care for our clientele as if they were our own family members.
We utilize state-of-the-art dispatching software that allows us to seamlessly manage trips, optimize our routes, and monitor our drivers in real-time. Our drivers are equipped with two-way communication devices, providing constant contact with dispatch personnel.
Our system allows us to provide virtually any type of data you may require for tracking or billing purposes.
Each driver undergoes an unlimited background and Motor Vehicle Record (MVR) driving record check, as well as, drug testing. All drivers complete:
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DOT Defensive Driving Training
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CPR Certification
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First Aid Certification
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Mental Health First Aid Training
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HIPAA Compliance Training
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Assisting Persons with Disabilities Training
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Emergency Situation Procedures Training
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Bloodborne Pathogens Training
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Fraud, Waste, and Abuse Training
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OUR SERVICES
Ambulatory Transportation and Wheelchair Accessible Van Transportation for
Non-Emergency Medical Appointments and Non-Medical Events
Ambulatory Transportation Services
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Reliable Medical Transport offers ambulatory transportation services to able-bodied individuals requiring assistance to non-emergency medical appointments as well as non-medical events. Contact us to learn more about ambulatory transportation services, or request a ride.
Wheelchair Transportation Services
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Reliable Medical Transport offers non-emergency wheelchair accessible transportation to individuals that require the use of a wheelchair to get to and from medical appointments and non-medical events. Contact us to learn more about wheelchair transportation services, or request a ride.
Non-Emergency Medical Transportation
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Doctors Appointments
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Physical Therapy
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Treatment Centers
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Radiation Treatments
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Chemotherapy
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Outpatient Surgery
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Prescription Drug Pick-up
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Post-Surgery Appointments
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Dental Appointments
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Optometrist Visits
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Hospital Checkout
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Emergency Room Pick-up
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Many other related appointments
Non-Medical Events
Transportation
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​Sporting Events
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In-State Trips from Kent County
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Airports & Bus Stations
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Family Activities
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Shopping Trips
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Movies & Entertainment
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Adult Day Care
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Weddings & Receptions
OUR TEAM
Richard Flowers
Owner
Pamela Henry
Office Manager
Latosha Gibbs
Dispatcher
HAPPY CLIENTS
Private:
AAA
Beacon Hills
Bishop Hills Elder Care
Breton Rehab
Case Manager
Dean Transportation
Disability Advocates of Kent County
Health Bridge
Heather Hills
Holland Homes
Metron
MTI Worker’s Comp
Pilgrim’s Manor
Porter Hills
Samaritas
St. Ann’s Home
Traveler’s Insurance
Worker’s Comp
Medicaid:
Blue Cross Comp
Logisticare
Meridian Health Care
Molina Healthcare of Michigan
MTM
Priority Health
Secure Transportation
United Healthcare Community Plan of Michigan
CONTACT US
Our Address
Hours
Transport Hours
Monday – Friday 6AM – 6PM
Saturday 9AM – 2PM
After hours by appointment only