Reliable Medical Transport is committed to providing exceptional transportation services to those with mobility issues.
Reliable Medical Transport is a non-emergency medical transportation provider serving West Michigan. We provide professional door-to-door transportation anywhere originating from Kent County.
From pick-up to drop-off, we ensure our clients arrive on-time at their destination and return safely. We provide quality ambulatory and wheelchair accessible van services to:
individuals who can walk and get in and out of a vehicle independently
clients using wheelchairs
clients with disabilities
private pay clients
We care for our clientele as if they were our own family members.
We utilize state-of-the-art dispatching software that allows us to seamlessly manage trips, optimize our routes, and monitor our drivers in real-time. Our drivers are equipped with two-way communication devices, providing constant contact with dispatch personnel.
Our system allows us to provide virtually any type of data you may require for tracking or billing purposes.
Each driver undergoes an unlimited background and Motor Vehicle Record (MVR) driving record check, as well as, drug testing. All drivers complete:
DOT Defensive Driving Training
First Aid Certification
Mental Health First Aid Training
HIPAA Compliance Training
Assisting Persons with Disabilities Training
Emergency Situation Procedures Training
Bloodborne Pathogens Training
Fraud, Waste, and Abuse Training
Ambulatory Transportation and Wheelchair Accessible Van Transportation for
Non-Emergency Medical Appointments and Non-Medical Events
Bishop Hills Elder Care
Disability Advocates of Kent County
MTI Worker’s Comp
St. Ann’s Home
Blue Cross Comp
Meridian Health Care
Molina Healthcare of Michigan
United Healthcare Community Plan of Michigan